DidarNovin Clinic respects the privacy of our clients. This document explains what information we collect, how it's used, and what rights you have over it.
1. What information we collect
- Contact information (name, phone number, email) when you complete a contact or booking form
- Information you voluntarily provide in messages or form notes
- If you use our psychology tests and give explicit consent, your test responses
- Non-personal technical data such as browser type or pages visited, to improve site performance
2. How we use information
- Coordinating appointments and responding to your requests
- Improving the quality of our services and site content
- Sending appointment-related information, with your consent
Your information is never sold or rented to third parties for marketing purposes.
3. Sensitive health information
Results from psychology tests and any mental health-related information are considered sensitive data. This information is stored only with your explicit consent, access is limited to authorized clinic staff, and you may request its deletion at any time.
4. Your rights
- Request access to the information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of non-essential communications
To exercise any of these rights, please reach out through our Contact page.
5. Cookies
This site may use simple cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.
6. Changes to this policy
This policy may be updated from time to time. The date of the most recent update is always shown at the top of this page.
7. Contact us
For any questions about this policy, please reach out to the DidarNovin Clinic team through our Contact page.
DidarNovin Clinic