Guide

Frequently Asked Questions

Answers to what clients typically ask before starting treatment.

Is my information kept confidential?+
Yes. All client information is kept strictly confidential in line with professional ethics and privacy regulations, and is never shared with third parties without your consent.
How do I book an appointment?+
You can book through our booking form or by phone. Our team will contact you to confirm the exact time.
Do online tests give a definitive diagnosis?+
No. Our online tests are awareness tools only; a final diagnosis is made solely by a specialist during a consultation.
Is online consultation available?+
Yes. Many psychotherapy sessions and some psychiatric visits are held online by prior arrangement.
How much do sessions cost?+
Cost varies by service and specialist. Exact pricing details are shared when your appointment is confirmed.
What should I do in a crisis?+
This site and its forms are not designed for emergencies. If you are experiencing a mental health crisis or thoughts of self-harm, contact emergency services or your nearest care provider immediately.